Terms of service

Terms of Service

Last Updated: September 2024

Welcome to Big Apartment Energy! These Terms of Service govern your use of our website located at bigapartmentenergy.com and the purchase of products from our online store. By accessing our website or purchasing products, you agree to these Terms. If you do not agree, please do not use our site.

1. Acceptance of Terms

By using this website, you affirm that you are at least 18 years of age or visiting the site under the supervision of a parent or guardian.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes your acceptance of the new Terms.

3. Accounts

To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that the product information is error-free. If a product offered on our website is not as described, your sole remedy is to return it in unused condition.

5. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information. Payment must be made at the time of purchase.

6. Shipping and Delivery

Our average shipping and processing time to the United States is 10-15 days. Shipping times and costs will vary based on the delivery location and the shipping method selected. We are not responsible for delays caused by external factors. Risk of loss and title for products pass to you upon delivery. 

7. Returns and Refunds

Our return policy allows you to return most new, unopened items within 30 days of delivery for a full refund. Please refer to our Return Policy for detailed information.

8. Accessibility

We are committed to making our website accessible to all users, including those with visual or hearing impairments. While we are actively working towards improving the accessibility of our site, we acknowledge that it may not fully comply with all accessibility standards at this time. If you encounter any barriers while using our website and need assistance, or have suggestions for improvements, please contact us at bigapartmentenergy@gmail.com. Your feedback is invaluable as we strive to enhance our site's accessibility.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Big Apartment Energy and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Big Apartment Energy shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of any products.

11. Governing Law

These Terms are governed by the laws of Honolulu, HI, USA. Any disputes arising out of or related to these Terms or your use of the website shall be resolved in the courts of Honolulu, HI, USA.

12. Contact Information

If you have any questions about these Terms, please contact us at: bigapartmentenergy@gmail.com